Durham
Paul College of Business&Econ :: Hospitality Management
HMGT 554 (01) - Lodging Operations Management
Lodging Operations Management
Credits: 4.0
Term: Fall 2024 - Full Term (08/26/2024 - 12/09/2024)
Grade Mode: Letter Grading
Term: Fall 2024 - Full Term (08/26/2024 - 12/09/2024)
Grade Mode: Letter Grading
Class Size:
35
CRN: 10566
CRN: 10566
The course is designed to introduce the operational aspects of hotel and resorts as well as discuss current trends of the lodging industry, hotel organization, reservations, registration, guest services and communications, hotel security, front office accounting, housekeeping, night audit, planning for operations, sales techniques, revenue management, and human resources management. To achieve the learning objectives, lectures, labs, e-learning course, guest lectures, and individual assignments are employed. Training in hotel analytics leads to CHIA Certification.
Prerequisite(s): HMGT 401 with minimum grade of C- May be taken concurrently
Equivalent(s): HMGT 654
Instructors: Anupama Sukhu
Start Date | End Date | Days | Time | Location |
---|---|---|---|---|
8/26/2024 | 12/9/2024 | MW | 8:10am - 9:30am | PCBE G25 |