CPS Online
Coll of Professional Studies :: Project Management
PM 819 (01) - Total Quality Management
Total Quality Management
Online Course Delivery Method: Online Asynchronous
Credits: 3.0
Term: Spring 2025 - Term 3 (01/21/2025 - 03/14/2025)
Grade Mode: Letter Grading
Term: Spring 2025 - Term 3 (01/21/2025 - 03/14/2025)
Grade Mode: Letter Grading
Class Size:
20
CRN: 53951
CRN: 53951
A sound quality management strategy and plan are critical in today's complex business organizations and projects. Students in this course will review the history of quality efforts from Deming, Juran and Crosby in the setting of the original quality efforts, international competition, and the concept of Six-Sigma as initiated by the Motorola Corporation in response to that competition. The use of the Baldrige Excellence Framework for designing, implementing, and improving project and organizational practices that influence quality will be explored. Students will examine multiple specific process improvement approaches they could apply within their organizational / project quality plans, approaches such as preventions over Inspection and continuous Improvement of processes.
Equivalent(s): PM 819G
Instructors: Emily Grime
Start Date | End Date | Days | Time | Location |
---|---|---|---|---|
1/21/2025 | 3/14/2025 | Hours Arranged | ONLINE |