Introduction to essential aspects of public and non-profit administration. Critical concepts and theoretical bases; operational nature of public and non-profit administration; contributions of key scholars and practitioners to the study and understanding of public and non-profit administration.

Exploration of the major theoretical approaches to leadership, including students' and others' leadership skills, styles, roles, and practices. Students will refine their own conceptual and practical approaches to leadership in a variety of settings.

Effective communication reflects the organization?s vision, mission, and values and advances organizational objectives. Effective communication reflects a clear understanding of internal and external stakeholders? needs, motivators and interests. The course will explore the elements of communication and effective strategies and tools used in the public and nonprofit sectors to engage, educate, and inform constituents and stakeholders. The result is improved constituent relations, strengthened collaborative relationships, and improved organizational and crisis management.