HMP 933 (01) - Quality and Process Improvement in Healthcare

Quality Process Imprvmt Health

Durham   Health & Human Services :: Health Management & Policy
Online Course Delivery Method: Online Asynchronous
Credits: 3.0
Term: Fall 2024 - Term 2 (10/28/2024 - 12/20/2024)
Grade Mode: Letter Grading
Class Size:   25  
CRN: 16809
This course introduces analytics tools to improve healthcare quality and processes. Topics include quality measures and indicators, project and change management, six sigma components, and lean. A majority of the course will focus on using data relevant tools, and techniques for each of the six-sigma phases: Define, Measure, Analyze, Improve, and Control (DMAIC). Define and measure phases start with a review of probability and distribution rules and various descriptive analytics tools. These phases also include development and application of process maps, flow charts, Pareto charts, relationship matrix, and written procedures. Analyze phase includes hypothesis testing and design of experiments. Improve and control phases include root cause analysis, statistical process control, and lean tools.
Instructor Approval Required. Contact Instructor for permission then register through Webcat.
Equivalent(s): NURS 933
Instructors: Esmaeil Bahalkeh

Times & Locations

Start Date End Date Days Time Location
10/28/2024 12/20/2024 Hours Arranged ONLINE