Total Quality Management
CPS Online
Coll of Professional Studies :: Project Management
Online Course Delivery Method: Online Asynchronous
Credits: 3.0
Term: Fall 2024 - Term 1 (08/26/2024 - 10/18/2024)
Grade Mode: Letter Grading
Term: Fall 2024 - Term 1 (08/26/2024 - 10/18/2024)
Grade Mode: Letter Grading
Class Size:
30
CRN: 14937
CRN: 14937
A sound quality management strategy and plan are critical in today's complex business organizations and projects. Students in this course will review the history of quality efforts from Deming, Juran and Crosby in the setting of the original quality efforts, international competition, and the concept of Six-Sigma as initiated by the Motorola Corporation in response to that competition. The use of the Baldrige Excellence Framework for designing, implementing, and improving project and organizational practices that influence quality will be explored. Students will examine multiple specific process improvement approaches they could apply within their organizational / project quality plans, approaches such as preventions over Inspection and continuous Improvement of processes.
Advisor Approval Required. Contact your Academic Advisor for approval and registration.
Equivalent(s): PM 819G
Instructors: Paula Shafer
Times & Locations
Start Date | End Date | Days | Time | Location |
---|---|---|---|---|
8/26/2024 | 10/18/2024 | Hours Arranged | ONLINE |
Booklist
Book | Details |
---|---|
QUALITY MANAGEMENT F/ORGANIZ.EXCELLENCE
(9TH 21)
by GOETSCH Required
|
|
GUIDE TO PROJECT MGMT.BODY OF KNOWLEDGE
(7TH 21)
by PROJECT MGMT. Required
|
|
EPORTFOLIO WITH CHALK & WIRE (2 YEAR)>I
by CAMPUSLABS Required
|
|
EPORTFOLIO CHALK & WIRE (1 YEAR)
(LATEST)
by CAMPUS LABS Required
|
|