PM 819 (01) - Total Quality Management

Total Quality Management

CPS Online   Coll of Professional Studies :: Project Management
Online Course Delivery Method: Online Asynchronous
Credits: 3.0
Term: Fall 2024 - Term 1 (08/26/2024 - 10/18/2024)
Grade Mode: Letter Grading
Class Size:   30  
CRN: 14937
A sound quality management strategy and plan are critical in today's complex business organizations and projects. Students in this course will review the history of quality efforts from Deming, Juran and Crosby in the setting of the original quality efforts, international competition, and the concept of Six-Sigma as initiated by the Motorola Corporation in response to that competition. The use of the Baldrige Excellence Framework for designing, implementing, and improving project and organizational practices that influence quality will be explored. Students will examine multiple specific process improvement approaches they could apply within their organizational / project quality plans, approaches such as preventions over Inspection and continuous Improvement of processes.
Equivalent(s): PM 819G
Instructors: Paula Shafer

Times & Locations

Start Date End Date Days Time Location
8/26/2024 10/18/2024 Hours Arranged ONLINE

Booklist

Book Details
QUALITY MANAGEMENT F/ORGANIZ.EXCELLENCE (9TH 21)
by GOETSCH
Required
ISBN
978013557732 5
PUBLISHER
RENT PEARS
GUIDE TO PROJECT MGMT.BODY OF KNOWLEDGE (7TH 21)
by PROJECT MGMT.
Required
ISBN
978162825664 2
PUBLISHER
IPG
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