Total Quality Management
CPS Online
Coll of Professional Studies::Project Management
Online Course Delivery Method:
Online Asynchronous
Credits: 3.0
Class Size: 30
Term:
Fall 2024
-
Term 1 (08/26/2024
-
10/18/2024)
CRN:
14937
Grade Mode:
Letter Grading
A sound quality management strategy and plan are critical in today's complex business organizations and projects. Students in this course will review the history of quality efforts from Deming, Juran and Crosby in the setting of the original quality efforts, international competition, and the concept of Six-Sigma as initiated by the Motorola Corporation in response to that competition. The use of the Baldrige Excellence Framework for designing, implementing, and improving project and organizational practices that influence quality will be explored. Students will examine multiple specific process improvement approaches they could apply within their organizational / project quality plans, approaches such as preventions over Inspection and continuous Improvement of processes.
Advisor Approval Required. Contact your Academic Advisor for approval and registration.
Equivalent(s):
PM 819G
Instructors:
Paula Shafer
Times & Locations
Start Date | End Date | Days | Time | Location |
---|---|---|---|---|
8/26/2024 | 10/18/2024 | Hours Arranged | ONLINE |
Booklist
Book | Details |
---|---|
QUALITY MANAGEMENT F/ORGANIZ.EXCELLENCE
9TH 21
by GOETSCH
Required
|
|
GUIDE TO PROJECT MGMT.BODY OF KNOWLEDGE
7TH 21
by PROJECT MGMT.
Required
|
|
EPORTFOLIO WITH CHALK & WIRE (2 YEAR)>I
by CAMPUSLABS
Required
|
|
EPORTFOLIO CHALK & WIRE (1 YEAR)
LATEST
by ANTHOLOGY
Required
|
|