HMP 933 (01) - Quality and Process Improvement in Healthcare

Quality Process Imprvmt Health

Durham Health & Human Services::Health Management & Policy
Online Course Delivery Method: Online Asynchronous
Credits: 3.0
Class Size: 25 
Term:  Summer 2024 - Term 5 (05/28/2024 - 07/19/2024)
CRN:  70962
Grade Mode:  Letter Grading
This course introduces analytics tools to improve healthcare quality and processes. Topics include quality measures and indicators, project and change management, six sigma components, and lean. A majority of the course will focus on using data relevant tools, and techniques for each of the six-sigma phases: Define, Measure, Analyze, Improve, and Control (DMAIC). Define and measure phases start with a review of probability and distribution rules and various descriptive analytics tools. These phases also include development and application of process maps, flow charts, Pareto charts, relationship matrix, and written procedures. Analyze phase includes hypothesis testing and design of experiments. Improve and control phases include root cause analysis, statistical process control, and lean tools.
Instructor Approval Required. Contact Instructor for permission then register through Webcat.
Equivalent(s):  NURS 933
Attributes:  Online (no campus visits), EUNH
Instructors:  Esmaeil Bahalkeh

Times & Locations

Start Date End Date Days Time Location
5/28/2024 7/19/2024 Hours Arranged ONLINE