HMGT 554 (01) - Lodging Operations Management

Lodging Operations Management

Durham   Paul College of Business&Econ :: Hospitality Management
Credits: 4.0
Term: Spring 2024 - Full Term (01/23/2024 - 05/06/2024)
Grade Mode: Letter Grading
Class Size:   40  
CRN: 50729
The course is designed to introduce the operational aspects of hotel and resorts as well as discuss current trends of the lodging industry, hotel organization, reservations, registration, guest services and communications, hotel security, front office accounting, housekeeping, night audit, planning for operations, sales techniques, revenue management, and human resources management. To achieve the learning objectives, lectures, labs, e-learning course, guest lectures, and individual assignments are employed. Training in hotel analytics leads to CHIA Certification.
Registration Approval Required. Contact Instructor or Academic Department for permission then register through Webcat.
Prerequisite(s): HMGT 401 with minimum grade of C- May be taken concurrently
Equivalent(s): HMGT 654
Only listed campus in section: Durham
Instructors: Anupama Sukhu

Times & Locations

Start Date End Date Days Time Location
1/23/2024 5/6/2024 MW 9:40am - 11:00am PCBE 135
Final Exam 5/13/2024 5/13/2024 M 1:00pm - 3:00pm PCBE 135