HMGT 554 (01) - Lodging Operations Management

Lodging Operations Management

Durham   Paul College of Business&Econ :: Hospitality Management
Credits: 4.0
Term: Fall 2023 - Full Term (08/28/2023 - 12/11/2023)
Grade Mode: Letter Grading
Class Size:   35  
CRN: 10641
The course is designed to introduce the operational aspects of hotel and resorts as well as discuss current trends of the lodging industry, hotel organization, reservations, registration, guest services and communications, hotel security, front office accounting, housekeeping, night audit, planning for operations, sales techniques, revenue management, and human resources management. To achieve the learning objectives, lectures, labs, e-learning course, guest lectures, and individual assignments are employed. Training in hotel analytics leads to CHIA Certification.
Registration Approval Required. Contact Instructor or Academic Department for permission then register through Webcat.
Prerequisite(s): HMGT 401 with minimum grade of C- May be taken concurrently
Equivalent(s): HMGT 654
Instructors: Anupama Sukhu

Times & Locations

Start Date End Date Days Time Location
8/28/2023 12/11/2023 MWF 8:10am - 9:00am PCBE 235