PHP 985A (M1) - Special Topics in Policy and Management

SpcTop/Qual & Process Improve

Manchester   Health & Human Services :: Public Health
Online Course Delivery Method: Online (no campus visits), EUNH
Credits: 3.0
Term: Fall 2022 - E-term II (10/17/2022 - 12/13/2022)
Grade Mode: Letter Grading
Class Size:   20  
CRN: 16874
Study of a special topic in Public Health Policy and Management.
Section Comments: Quality and Process Improvement in Healthcare
Registration Approval Required. Contact Instructor or Academic Department for permission then register through Webcat.
Repeat Rule: May be repeated for a maximum of 3 credits.
Only listed majors in section: HEALTH DATA SCI, NURS DNP PCFNP, NURSING DOCT PR
Instructors: Esmaeil Bahalkeh

Times & Locations

Start Date End Date Days Time Location
10/17/2022 12/13/2022 Hours Arranged ONLINE
Additional Course Details: 

Quality and Process Improvement in Healthcare

This course introduces analytics tools to improve healthcare quality and processes. Topics include quality measures and indicators, project and change management, six sigma components, and lean. The course focuses on using data and relevant tools throughout six sigma phases: Define, Measure, Analyze, Improve and Control (DMAIC). Define and measure phases start with a review of probability and distribution rules and various descriptive analytics tools. These phases include development and application of process maps, flow charts, Pareto charts, relationship matrix, CEDAC, and written procedures. Analyze phase includes hypothesis testing and design of experiments. Improve and control phases include root cause analysis, statistical process control, and lean tools.

Prerequisite: HDS 800 or other graduate statistics course.