HMGT 554 (01) - Lodging Operations Management

Lodging Operations Management

Durham   Paul College of Business&Econ :: Hospitality Management
Credits: 4.0
Term: Fall 2021 - Full Term (08/30/2021 - 12/13/2021)
Grade Mode: Letter Grading
Class Size:   43  
CRN: 10812
The course is designed to introduce the operational aspects of hotel and resorts as well as discuss current trends of the lodging industry, hotel organization, reservations, registration, guest services and communications, hotel security, front office accounting, housekeeping, night audit, planning for operations, sales techniques, revenue management, and human resources management. To achieve the learning objectives, lectures, labs, e-learning course, guest lectures, and individual assignments are employed. Training in hotel analytics leads to CHIA Certification. Pre- or Co-requisite: HMGT 401.
Department Approval Required. Contact Academic Department for permission then register through Webcat.
Equivalent(s): HMGT 654
Only listed campus in section: Durham
Instructors: STAFF

Times & Locations

Start Date End Date Days Time Location
8/30/2021 12/13/2021 MWF 8:10am - 9:00am PCBE 165