HMGT 554 (01) - Lodging Operations Management

Lodging Operations Management

Durham   Paul College of Business&Econ :: Hospitality Management
Credits: 4.0
Term: Spring 2021 - Full Term (02/01/2021 - 05/11/2021)
Grade Mode: Letter Grading
Class Size:   20  
CRN: 50925
The course is designed to introduce the operational aspects of hotel and resorts as well as discuss current trends of the lodging industry, hotel organization, reservations, registration, guest services and communications, hotel security, front office accounting, housekeeping, night audit, planning for operations, sales techniques, revenue management, and human resources management. To achieve the learning objectives, lectures, labs, e-learning course, guest lectures, and individual assignments are employed. Training in hotel analytics leads to CHIA Certification. Pre- or Co-requisite: HMGT 401.
You must sign up in the Dept Office before registering through WEBCAT.
Equivalent(s): HMGT 654
Only listed campus in section: Durham
Instructors: Anupama Sukhu

Times & Locations

Start Date End Date Days Time Location
2/1/2021 5/11/2021 MW 9:40am - 11:00am PCBE G25